Dear Mr. Heubach, I am writing on placed the order *** (value of *** EUR). The package (31. January 2017) arrived damaged, with a hole on the side and coins missing! This is the damage to us: 1.10 coins were missing, 2.Remaining coins in the box were just thrown in, 3.Kangaroo coins were scratched (15 coins). I paid *** EUR for postage. This is completely unacceptable! For *** EUR postage costs, we are expecting excellent service and securing of coins inside the package. Who is responsible for this??? DHL is not taking any responsibility! I waiting on your feedback. Thank you. Kind regards, *** Kind regards, ***