BankingCheck.de

Sehr gute Methode zur Identifikation, sehr schnelle Terminvereinbarung, optimale Betreuung durch Mitarbeiterin

Thanks for the verification process. It was very good, the 2nd time. The service rep on the second call was very nice and professional. She was truly superb. However, I would like to report the 1st call with the representative, who made a RACIST comment on my German language proficiency. I have a German passport but wanted to continue the verification process in English. But the representative made a comment that, "IT IS A SHAME, that you don't speak GERMAN". I speak good German but I wished to speak English during the verification process. When I confronted him, he again said the same thing and disconnected the call. I would like you to take action regarding this please. As this is not good for the company and it's reputation. I am waiting for a reply from you. Regards

klappt super!

Problemlos,freundlich